We're always looking for new talent! If you're interested in an opportunity that's not listed, get in touch!

We believe that team members who are educated and engaged in the healthcare environment, innovation and deep understanding of our products and culture will be best positioned for success—both individually and collaboratively. Join a high-performing team that wants to hear your opinions.

We're located at the former Haffenreffer Brewery—a historic site that has been revitalized as a mixed-use space for independent businesses in Boston's Jamaica Plain. Learn about the Brewery's storied past

Benefits include:

  • Entrepreneurial environment
  • Competitive base salary with commissions
  • Profit sharing in the form of bonuses
  • Health benefits
  • 401(k)
  • Convenient location with free parking, a block from public transportation
  • UbiUniversity and UbiBrew brainstorming sessions
  • Quarterly volunteer events
  • Holiday, birthday and anniversary celebrations
  • Gym membership, Amazon Prime and Google Express upon request

Sales Director +

Reports To: Chief Executive Officer
Department: Sales

Summary: We are looking for a Sales Director to join our hardworking, entrepreneurial team. UbiCare’s Sales Director is responsible for initiating and achieving successful sales strategies and tactics to generate new revenue. With a focus on selling innovative total patient engagement solutions to current and new hospital and health system accounts, UbiCare’s Sales Director will perform all duties to ensure revenue achievement, team cohesiveness, client retention and satisfaction. He/she will work closely with our Client Success team to identify and close upsell opportunities, and with Marketing to ensure alignment among campaigns and strategies.

Key Duties and Responsibilities
• Create appropriate strategies to close opportunities among both existing accounts and new business.
• Demonstrate ability to close business.
• Meet or exceed quota.
• Oversee sales reporting and record keeping; provide reports as requested by management.
• Keep staff informed of relevant opportunities to ensure alignment in actions. Clearly explain desired results and goals.
• Make recommendations on sales initiatives and markets.
• Be a leader among the UbiCare team. Provide motivation, recognition, encouragement, and guidance to staff.
• Contribute to our positive environment that inspires top performance and enthusiasm for making a different.

Required Qualifications
• Have 5-8 years of success selling into hospitals and health systems.
• Be resourceful and persistent in follow through achieve close of contracts.
• Have a comprehensive understanding of the healthcare industry.
• Demonstrate the ability to effectively call on, influence and close opportunities at a broad range of levels.
• Enjoy collaboration while owning UbiCare’s sales function.
• Be determined to win.
• Believe in the power of digital patient engagement to improve healthcare quality, care and cost.
Some travel required.

If you possess the above skill set and experience to effectively perform this job, please submit your resume for consideration.

Please email your resume and cover letter to jobs@ubicare.com.

Sales & Business Development Associate +

UbiCare is a health technology company with a start-up feel, strong history of innovation and a proven track record. We work in healthcare because we care. “Making Us All Better” is a mission we live by.

UbiCare seeks driven, high-energy, early career sales professionals to join our team and work collaboratively in a fast-paced environment. We are continuously in search of committed professionals who strive to make a difference.

Do you believe in the power of Digital Patient Engagement to improve the quality and cost of healthcare? Do you believe you can be a contributor on the Revenue-Generating Team?

Summary: As Sales & Business Development Associate (SBA), you will play a critical role in helping us grow our business by prospecting and identifying new business opportunities. You will drive new business, uncover opportunities to build a strong pipeline, and help determine the most efficient method of outreach. You will often be the first point of contact with potential clients.

Key Duties and Responsibilities

  • Connecting with prospects, clarifying their business needs, and providing solutions by introducing them to UbiCare’s innovative total patient engagement products.
  • Working with the Sales & Business Development Team to craft and deliver the company's sales strategies for a variety of complex buyers.
  • Seizing ownership and executing with excellence.

Required Qualifications

  • Excellent phone and email skills, including the ability to project energy, confidence and establish credibility remotely
  • Ability to quickly assess opportunities
  • Diligent follow-up and disciplined tracking of all interactions and information to ensure expectations and deadlines are met or exceeded
  • Motivated and results-driven
  • BA/BS degree

If you have the ability to thrive in a fast-paced, ambitious environment, and are looking for your opportunity to rapidly grow and develop as a professional, then UbiCare is interested in connecting with you and exploring next steps.

Compensation is competitive and commensurate with experience. UbiCare provides a generous benefits package including health insurance, paid time off, 401k plan, short-term and long-term disability insurance, life insurance, and many other perks. This is a full-time, in-office position, located in the Jamaica Plain area of Boston.

Client Success Manager +

Love cultivating and nurturing client relationships, helping healthcare provider clients achieve ROI and identifying new opportunities that meet their goals and needs?

Summary: UbiCare is looking for a Client Success Manager (CSM) to join our team. The CSM is responsible for ensuring the success and growth of a portfolio of UbiCare clients. In this critical position, you will match UbiCare’s best ideas, practices, innovations and capabilities to our customers’ needs and strategies to ensure their success and expand their business with us. Responsibilities include:

  • Creating and executing short- and long-term account plans
  • Building client relationships and expanding their business with us.
  • Ensuring clients have an emotional connection to our products and use them effectively
  • Gaining an in-depth understanding of each customer to effectively identify opportunities that meet their goals and needs.

Key Duties and Responsibilities

  • Manage client life cycle and establish strong client relationships from on-boarding ensuring successful product use and reinforcing value to driving renewals and up-sells.
  • Work with clients to create tailored account plans and demonstrate ROI.
  • Review and interpret analytics to understand client and end-user usage, engagement and satisfaction.
  • Develop and manage successful relationships with key decision makers, influencers and users.
  • Leverage client relationships to identify upsell opportunities and gather referrals for new sales opportunities.
  • Work closely with the entire UbiCare account team to drive the customer relationship and alignment at all levels.
  • Contribute thought leadership and best practices, both internally and externally, around patient/consumer engagement, and healthcare market trends, competitive positioning, and effectiveness of value proposition.
  • Position includes some travel to customer sites and trade shows/conferences.

Required Skills and Qualifications

  • BA/BS degree (advanced degree desirable)
  • Exceptional client interaction and verbal/written communication skills
  • Ability to project energy and confidence and establish credibility via phone and email communication
  • Organized and methodical with excellent follow-through to ensure client expectations and deadlines are met
  • High attention to detail and ability to oversee multiple customers simultaneously
  • Healthcare knowledge and experience is a must
  • Background and interest in technology
  • Awareness of mobile, social, patient/consumer engagement trends
  • A minimum of 3-5 years experience in account/relationship management, consulting or customer support

Compensation Compensation is competitive and commensurate with experience. UbiCare provides a generous benefits package, including health, short-term and long-term disability, life insurance, paid time off, 401k plan, along with other perks.

Job Type: Full-time

Job Location:

  • Boston, MA

Required experience:

  • Account/relationship management, consulting or client support: 2 years

Required education:

  • Bachelor's

Client Success Associate +

UbiCare is a health technology company with a long strong history of innovation and a proven track record, yet still has the feel of a start-up since we’re always evolving and improving daily.
We work in healthcare because we care - “Making Us All Better” is a mission we live by.

UbiCare continuously seeks energetic and passionate professionals to join our team and work collaboratively in a fast-paced and ever-changing environment, striving to make a difference.

Love cultivating and nurturing client relationships? Have a passion for helping clients achieve their goals and realize a strong ROI?

Summary: As Client Success Associate (CSA), you will be a critical part of our Client Success Team, responsible for ensuring success and growth of our healthcare clients. The CSA will work closely with a Client Success Manager (CSM) to match UbiCare’s best practices, ideas, innovations and capabilities to clients’ needs. You will use data and insights to help clients recognize and realize ROI.

Key Duties and Responsibilities

  • Work with CSM to manage client life cycle and establish strong client relationships from onboarding and implementation to successful product usage and adoption.
  • Work with clients to create tailored account plans and demonstrate ROI, with goal to reinforce value and drive greater product needs resulting in renewals and upsells.
  • Ensure clients have significant connection to our products and use them effectively.
  • Use data to evaluate, understand and share product impact with clients.

Required Skills and Qualifications

  • Exceptional client interaction and verbal/written communication skills
  • Data-driven orientation
  • Ability to project energy, confidence and establish credibility via phone and email
  • Organized and methodical with excellent follow-through to ensure expectations and deadlines are met or exceeded.
  • Acute attention to detail and ability to oversee multiple customers simultaneously
  • Technology background and interest
  • Healthcare knowledge and experience
  • Awareness of mobile, social, patient/consumer engagement trends
  • BA/BS degree

Compensation is competitive and commensurate with experience. UbiCare provides a generous benefits package including health insurance, paid time off, 401k plan, short and long-term disability insurance, life insurance, and many other perks. This is a full-time, in-office position, located in the Jamaica Plain area of Boston.

Internships (part-time and full-time, paid and unpaid) +

At UbiCare, we’re excited about training the next generation of healthcare innovators. Interns are just as crucial to our growth as any permanent team member and are given ownership of their projects. We offer academic internships, co-ops and paid internships. If you’re a person who takes initiative and wants to learn from the UbiCrew, get in touch at jobs@ubicare.com.

Entry Level (various) +

We realize that some of the most innovative ideas come from those without decades of work experience. That’s why UbiCare is looking for entry-level candidates in the areas of administration, marketing, client success and sales. If you have a passion for improving healthcare through technology and the drive to grow your skills, let us know at jobs@ubicare.com.

Other (You tell us!) +

We’re always looking for our next team member. If you’re interested in working at UbiCare but don’t see an open position that’s right for you, let us know at jobs@ubicare.com. We’d love to connect with you!