UbiCare is a Software as a Service (SaaS) company with the feel of a start-up, a strong history of innovation and a proven track record since 2002. Our team of experienced health technology and patient engagement experts, the UbiCrew, works in healthcare because we care. “Making Us All Better” is our mission.

Our Values include:

We trust and respect each other and our community.

We are growers and achievers.

We are honest, sincere and dependable.

We work better together.

We embrace innovation, flexibility, and change.

See what it’s like to work at UbiCare.

We're located at the former Haffenreffer Brewery—a historic site that has been revitalized as a mixed-use space for independent businesses in Boston's Jamaica Plain. Learn about the Brewery's storied past

We're always looking for new talent! If you're interested in an opportunity that's not listed, get in touch!

Public Relations Professional +

UbiCarehas the feel of a start-up, a strong history of innovation, and a proven track record in the healthcare industry. UbiCare looks for driven, high-energy professionals who are committed, ambitious, and passionate about making a difference.

Wanted: Public Relations master to stimulate national interest in our digital health company.

We are revolutionizing the healthcare experience and have the stories and stats to prove it.

Use your strategies and relationships to entice press to learn more and gain speaking engagements to share our impact.

Flexible, Fractional Employment position. Unique Opportunity. Send your resume and examples of your press releases and successes to jobs@ubicare.com.

Marketing Professional - Client Relationship Focus +

UbiCare has the feel of a start-up, a strong history of innovation, and a proven track record in the healthcare industry. UbiCare looks for driven, high-energy professionals who are committed, ambitious, and passionate about making a difference.

Wanted: Marketing Professional to focus on one of our top assets – our clients. Engage clients in multiple venues – from email marketing to online user guides to leading virtual user group meetings.

Work closely with our Client Success & Marketing teams to bring the best experience to our clients.

Are you an energized marketing professional with experience in building & cultivating relationships?

Flexible, Fractional Employment position. Unique Gig Opportunity. Send your resume & examples of your ability to engage clients.Send your resume and examples of your ability to engage clients: jobs@ubicare.com.

Strategic Marketing Professional +

UbiCare is a Software as a Service (SaaS) co that has the feel of a start-up, a strong history of innovation, and a proven track record in the healthcare industry. UbiCare looks for driven, high-energy professionals who are committed, ambitious, and passionate about making a difference.

Wanted: Strategic, data driven marketing professional to grow a digital health company. Employ your experience with digital tools and inbound marketing to drive leads and revolutionize the healthcare experience.

Flexible, Fractional Employment position. Send your resume with written and designed examples of your ability to engage an audience and interest prospects. Send your resume and written and designed examples of your ability to engage an audience and interest prospects: jobs@ubicare.com.

Digital Health Content Producer (Freelance) +

Forward-thinking health writer/editor/packager, well-versed in digital content generation and presentation, needed to help make the pregnancy and new parent experience better. Work with us to revolutionize healthcare providers’ support for expectant and new moms! (Not required, but ideal if you’ve had a baby in the past year or so.)

Flexible, part-time, work@home position. Send your resume, cover letter and examples of your ability to craft concise, compelling messages to engage new moms with support and need-to-know info from their hospital/healthcare provider: jobs@ubicare.com.

Marketing Manager +

Love sparking interest in innovative healthcare products? Excited by driving business and positioning products with a clear ROI for value-based care?

UbiCare is looking for a Marketing Manager to take us to new heights, own client acquisition and retention efforts, and focus attention on lead generation and client success support. The Marketing Manager will inspire, strategize and implement the company vision to showcase product value and increase UbiCare’s existing foothold in the digital healthcare marketplace.

Summary:

The Marketing Manager is responsible for stimulating growth through the strategic presentation of UbiCare’s value proposition. Using data, she/he will drive leads, generate interest among prospects, and produce collateral used in securing, sustaining and growing business relationships.

Key to this role is the ability to engage prospects and clients through streamlined, targeted messaging. The Marketing Manager must have experience conveying information through writing and design to engage specific target audiences.

Key Responsibilities include:

  • Inspire and assure our presentation in all channels is efficient, effective, and delightful.
  • Use data and analytics to hone lead generation strategies and meet quarterly goals.
  • Create and maintain marketing plan of all business generation efforts, including website management, SEO, creating sales and client success campaigns, designing white papers, writing blogs, creating email campaigns, designing product collateral and infographics, submitting for speaking presentations and webinars, organizing conferences/events, among others.
  • Create and distribute marketing campaigns through Hubspot with distinct prospect and lead generation goals.
  • Lead public relations efforts. Submit press releases, obtain articles, and pitch publications.
  • Ability to pivot plans according to effectiveness, as shown in data.
  • Stay abreast of Healthcare Marketing, brief staff, and have this research inform our advancements.
  • Understand Sales and Client Success Managers needs and efficiently produce visuals and collateral and design events accordingly.
  • Design client specific collateral and toolkits.
  • Research and publish social media interactions.
  • Champion internal marketing efforts to be sure UbiCrew is aligned and updated on external efforts.
  • Mentor Marketing & Design Associate.
  • Organize and coordinate our quarterly UbiCares Corporate Social Responsibility efforts.

Performance Measures:

  • Impact of strategic initiatives in driving growth and providing ease of use for sales and client success managers to grow UbiCare’s business.
  • Lead generation statistics.
  • Attention to detail in creativity and project execution.
  • Initiative to drive leads and interest through untapped channels.
  • Ability to balance details and timelines of all projects simultaneously.

Minimum Skill and Experience Requirements:

  • Familiarity with Hubspot or similar inbound marketing tool – the more experience here, the better!
  • Experience with Square Space or other website platforms
  • High level of organization and attention to detail
  • Creativity and strong interest in visual expression is a must
  • Passion for engaging others through visual mediums and the written word
  • Healthcare experience is a plus!
  • Ability to implement many projects simultaneously
  • Awareness of mobile, social and patient/consumer engagement trends
  • Technology background and interest is required
  • Minimum of 3-5 years experience in Marketing and/or Graphic Design

Location:

The regular duties of the Marketing Manager will take place at the UbiCare company headquarters in Boston.

Operations and Finance Associate +

UbiCare is a Software as a Service (SaaS) company with the feel of a start-up, a strong history of innovation and a proven track record since 2003. Our team of experienced health technology and patient
engagement experts, the UbiCrew, works in healthcare because we care. “Making Us All Better” is our mission.

Summary: UbiCrew is expanding and in search for an Operations and Finance Associate who will play an integral role in the general management of the company, and will be given a wide range of opportunity. He/She will work directly with the EVP of Operations and Finance to help manage and monitor the many aspects of running and growing a fast-paced and ever-evolving successful business. If you are highly organized with great attention to details and deadlines, ambitious with a passion for business operations and finance, want to join a dynamic team of professionals who work collaboratively in a fast-paced, entrepreneurial environment, then we are interested in learning more about you and invite you to connect with us to explore this opportunity. The Operations and Finance Associate position offers an opportunity to be involved in a vast variety of operational, financial & human resource activities, where you can apply your organizational skills and drive process management to improve productivity and profitability, and play a critical role in helping us keep our house in order, the business on track, and our team supported so everyone achieves their goals.

Compensation is competitive and commensurate with experience and achievements. UbiCare provides a generous benefits package including health insurance, paid time off, 401k plan, short-term and long-term disability, life insurance, flexible savings and dependent care accounts, company-sponsored community service outings, staff retreats and other team-building and learning occasions, plus many other perks.

This is a full-time, in-office position, with a potential performance bonus, and is located in the Jamaica Plain area of Boston. If this position excites you, and you thrive and excel in a fast- paced, entrepreneurial environment, send your resume to jobs@ubicare.com to explore next steps.

Key Responsibilities include:

  • Ensure all business operations and administration run smoothly, efficiently and effectively.
  • Drive process management and monitor metrics so we maintain KPIs at the highest levels.
  • Assist with all HR functions, including recruitment, retention, regulatory requirements, as well as ensuring performance reviews against goals and deliverables are conducted on-time, are well documented, and any necessary actions or adjustments are addressed and dealt with promptly.
  • Assist with accounting functions, including invoicing and collections, as well as payables.

Qualifications, Skills and Behaviors:

  • Motivated and results-driven with a passion for process management and procedures
  • Strong organizational and time-management skills and a master of multi-tasking
  • Keen attention to details and deadlines, and adherence to compliance
  • Diligent with the drive, discipline and desire to make certain the ship runs smoothly
  • Focused efforts to work efficiently and effectively with excellent follow-up and follow-through
  • 1-3 years of work experience preferred, but new graduates with the right DNA will be considered
  • BA/BS degree in business or accounting, or relevant coursework or work experience

Sales Director +

Reports To: Chief Executive Officer
Department: Sales

Summary: We are looking for a Sales Director to join our hardworking, entrepreneurial team. UbiCare’s Sales Director is responsible for initiating and achieving successful sales strategies and tactics to generate new revenue. With a focus on selling innovative total patient engagement solutions to current and new hospital and health system accounts, UbiCare’s Sales Director will perform all duties to ensure revenue achievement, team cohesiveness, client retention and satisfaction. He/she will work closely with our Client Success team to identify and close upsell opportunities, and with Marketing to ensure alignment among campaigns and strategies.

Key Duties and Responsibilities
• Create appropriate strategies to close opportunities among both existing accounts and new business.
• Demonstrate ability to close business.
• Meet or exceed quota.
• Oversee sales reporting and record keeping; provide reports as requested by management.
• Keep staff informed of relevant opportunities to ensure alignment in actions. Clearly explain desired results and goals.
• Make recommendations on sales initiatives and markets.
• Be a leader among the UbiCare team. Provide motivation, recognition, encouragement, and guidance to staff.
• Contribute to our positive environment that inspires top performance and enthusiasm for making a different.

Required Qualifications
• Have 5-8 years of success selling into hospitals and health systems.
• Be resourceful and persistent in follow through achieve close of contracts.
• Have a comprehensive understanding of the healthcare industry.
• Demonstrate the ability to effectively call on, influence and close opportunities at a broad range of levels.
• Enjoy collaboration while owning UbiCare’s sales function.
• Be determined to win.
• Believe in the power of digital patient engagement to improve healthcare quality, care and cost.
Some travel required.

If you possess the above skill set and experience to effectively perform this job, please submit your resume for consideration.

Please email your resume and cover letter to jobs@ubicare.com.

Sales & Business Development Associate +

UbiCare is a health technology company with a start-up feel, strong history of innovation and a proven track record. We work in healthcare because we care. “Making Us All Better” is a mission we live by.

UbiCare seeks driven, high-energy, early career sales professionals to join our team and work collaboratively in a fast-paced environment. We are continuously in search of committed professionals who strive to make a difference.

Do you believe in the power of Digital Patient Engagement to improve the quality and cost of healthcare? Do you believe you can be a contributor on the Revenue-Generating Team?

Summary: As Sales & Business Development Associate (SBA), you will play a critical role in helping us grow our business by prospecting and identifying new business opportunities. You will drive new business, uncover opportunities to build a strong pipeline, and help determine the most efficient method of outreach. You will often be the first point of contact with potential clients.

Key Duties and Responsibilities

  • Connecting with prospects, clarifying their business needs, and providing solutions by introducing them to UbiCare’s innovative total patient engagement products.
  • Working with the Sales & Business Development Team to craft and deliver the company's sales strategies for a variety of complex buyers.
  • Seizing ownership and executing with excellence.

Required Qualifications

  • Excellent phone and email skills, including the ability to project energy, confidence and establish credibility remotely
  • Ability to quickly assess opportunities
  • Diligent follow-up and disciplined tracking of all interactions and information to ensure expectations and deadlines are met or exceeded
  • Motivated and results-driven
  • BA/BS degree

If you have the ability to thrive in a fast-paced, ambitious environment, and are looking for your opportunity to rapidly grow and develop as a professional, then UbiCare is interested in connecting with you and exploring next steps.

Compensation is competitive and commensurate with experience. UbiCare provides a generous benefits package including health insurance, paid time off, 401k plan, short-term and long-term disability insurance, life insurance, and many other perks. This is a full-time, in-office position, located in the Jamaica Plain area of Boston.

Client Success Manager +

Love cultivating and nurturing client relationships, helping healthcare provider clients achieve ROI and identifying new opportunities that meet their goals and needs?

Summary: UbiCare is looking for a Client Success Manager (CSM) to join our team. The CSM is responsible for ensuring the success and growth of a portfolio of UbiCare clients. In this critical position, you will match UbiCare’s best ideas, practices, innovations and capabilities to our customers’ needs and strategies to ensure their success and expand their business with us. Responsibilities include:

  • Creating and executing short- and long-term account plans
  • Building client relationships and expanding their business with us.
  • Ensuring clients have an emotional connection to our products and use them effectively
  • Gaining an in-depth understanding of each customer to effectively identify opportunities that meet their goals and needs.

Key Duties and Responsibilities

  • Manage client life cycle and establish strong client relationships from on-boarding ensuring successful product use and reinforcing value to driving renewals and up-sells.
  • Work with clients to create tailored account plans and demonstrate ROI.
  • Review and interpret analytics to understand client and end-user usage, engagement and satisfaction.
  • Develop and manage successful relationships with key decision makers, influencers and users.
  • Leverage client relationships to identify upsell opportunities and gather referrals for new sales opportunities.
  • Work closely with the entire UbiCare account team to drive the customer relationship and alignment at all levels.
  • Contribute thought leadership and best practices, both internally and externally, around patient/consumer engagement, and healthcare market trends, competitive positioning, and effectiveness of value proposition.
  • Position includes some travel to customer sites and trade shows/conferences.

Required Skills and Qualifications

  • BA/BS degree (advanced degree desirable)
  • Exceptional client interaction and verbal/written communication skills
  • Ability to project energy and confidence and establish credibility via phone and email communication
  • Organized and methodical with excellent follow-through to ensure client expectations and deadlines are met
  • High attention to detail and ability to oversee multiple customers simultaneously
  • Healthcare knowledge and experience is a must
  • Background and interest in technology
  • Awareness of mobile, social, patient/consumer engagement trends
  • A minimum of 3-5 years experience in account/relationship management, consulting or customer support

Compensation Compensation is competitive and commensurate with experience. UbiCare provides a generous benefits package, including health, short-term and long-term disability, life insurance, paid time off, 401k plan, along with other perks.

Job Type: Full-time

Job Location:

  • Boston, MA

Required experience:

  • Account/relationship management, consulting or client support: 2 years

Required education:

  • Bachelor's

Client Success Associate +

UbiCare is a health technology company with a long strong history of innovation and a proven track record, yet still has the feel of a start-up since we’re always evolving and improving daily.
We work in healthcare because we care - “Making Us All Better” is a mission we live by.

UbiCare continuously seeks energetic and passionate professionals to join our team and work collaboratively in a fast-paced and ever-changing environment, striving to make a difference.

Love cultivating and nurturing client relationships? Have a passion for helping clients achieve their goals and realize a strong ROI?

Summary: As Client Success Associate (CSA), you will be a critical part of our Client Success Team, responsible for ensuring success and growth of our healthcare clients. The CSA will work closely with a Client Success Manager (CSM) to match UbiCare’s best practices, ideas, innovations and capabilities to clients’ needs. You will use data and insights to help clients recognize and realize ROI.

Key Duties and Responsibilities

  • Work with CSM to manage client life cycle and establish strong client relationships from onboarding and implementation to successful product usage and adoption.
  • Work with clients to create tailored account plans and demonstrate ROI, with goal to reinforce value and drive greater product needs resulting in renewals and upsells.
  • Ensure clients have significant connection to our products and use them effectively.
  • Use data to evaluate, understand and share product impact with clients.

Required Skills and Qualifications

  • Exceptional client interaction and verbal/written communication skills
  • Data-driven orientation
  • Ability to project energy, confidence and establish credibility via phone and email
  • Organized and methodical with excellent follow-through to ensure expectations and deadlines are met or exceeded.
  • Acute attention to detail and ability to oversee multiple customers simultaneously
  • Technology background and interest
  • Healthcare knowledge and experience
  • Awareness of mobile, social, patient/consumer engagement trends
  • BA/BS degree

Compensation is competitive and commensurate with experience. UbiCare provides a generous benefits package including health insurance, paid time off, 401k plan, short and long-term disability insurance, life insurance, and many other perks. This is a full-time, in-office position, located in the Jamaica Plain area of Boston.

Internships (part-time and full-time, paid and unpaid) +

At UbiCare, we’re excited about training the next generation of healthcare innovators. Interns are just as crucial to our growth as any permanent team member and are given ownership of their projects. We offer academic internships, co-ops and paid internships. If you’re a person who takes initiative and wants to learn from the UbiCrew, get in touch at jobs@ubicare.com.

Entry Level (various) +

We realize that some of the most innovative ideas come from those without decades of work experience. That’s why UbiCare is looking for entry-level candidates in the areas of administration, marketing, client success and sales. If you have a passion for improving healthcare through technology and the drive to grow your skills, let us know at jobs@ubicare.com.

Other (You tell us!) +

We’re always looking for our next team member. If you’re interested in working at UbiCare but don’t see an open position that’s right for you, let us know at jobs@ubicare.com. We’d love to connect with you!

 

 

Benefits of working at UbiCare include:

  • Entrepreneurial environment

  • Competitive base salary with commissions

  • Profit sharing in the form of bonuses

  • Health benefits

  • 401(k)

  • Convenient location with free parking, a block from public transportation

  • UbiUniversity and UbiBrew brainstorming sessions

  • Quarterly volunteer events

  • Holiday, birthday and anniversary celebrations

  • Gym membership, Amazon Prime and Google Express available

 
 

Social Responsibility

Do good while doing well—that’s UbiCare’s motto. Through our UbiCares employee volunteer program, we dedicate time to our community and team building throughout the year. We close the office so our entire team can get out, give back and reconnect with each other. 

 
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This summer, we participated in Canoeing for Clean Water with the Charles River Watershed Association. We paddled our canoes out on the Charles River, where we pulled out an impressive 98 baskets (2,058 pounds) of invasive water chestnuts.

Know a place we can give back? Let us know at info@ubicare.com.