Knowledge Base


UbiCare programs are focused on reducing readmissions, decreasing costs and improving patient outcomes. Our patient engagement solutions incorporate information and guidance that have been proven to reduce readmissions, and are consistent with the elements of Project RED (Re-Engineered Discharge).

Project RED has proven strategies to improve the hospital discharge roles, promote patient safety and reduce hospital readmissions.

UbiCare messaging supports 9 key elements proven to reduce readmissions:

  1. Language preference
  2. Schedule follow-up
  3. Discuss results and tests
  4. Outpatient services
  5. Confirm medication plan
  6. Understandable discharge
  7. Patient understanding
  8. Emergency procedures
  9. Transfer discharge

For example, below are 2 messages from Joint Replacement Surgery that directly address understandable discharge and scheduling a follow-up appointment. 

Click to enlarge

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“When I went into surgery I had no anxiety. Everything went like clockwork. It was just a very good experience.” 

—Millie, Hip Replacement Patient, Parkview Medical Center, Pueblo, CO 

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