Patient Engagement … Then and Now

Patients have always needed guidance when it comes to their health. How
healthcare providers communicate that guidance has changed a lot in the
last 10 years! … Have you kept pace?

THEN:

Doctors and hospitals sent patients home with pages of paper instructions—a costly, inefficient and easily misplaced mode of education. A few trailblazers sent informative, but text-heavy emails.


NOW:

Today, communication is concise, digital, mobile, multi-media and data-driven. And healthcare providers need it to stay connected with their patients.

Here’s why:

Federal regulators—and payers!—require proof of quality care and patient satisfaction.

  • 93% of U.S. adults want to communicate with their doctors
    by email.

  • 77% use a smartphone.

  • 72% are looking for health info on their own—online.

 


    YOU CAN KEEP UP: 

    With UbiCare’s secure, digital and mobile technology, you can ensure that your
    patients get accurate, reliable health info from you (rather than “Dr. Google”):

    • Wherever they are – via cellphone, tablet or computer

    • Whenever they need it – with automated messages that address patient concerns throughout the care continuum

    • Using multi-media – featuring videos, assessment tools, surveys and text messaging to give patients a variety of ways to learn and remember

    • Addressing patient populations – as a whole or individually with private,
      personal communication; and

    • Providing you with important data on patient engagement, knowledge, adherence and satisfaction.